Terms and Conditions for BoldlyHato

Effective Date: January 3, 2025

Welcome to BoldlyHato! By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully, as they govern your use of our website and the services provided by BoldlyHato.

If you do not agree to these Terms and Conditions, you should not use our website or services.

1. Acceptance of Terms

By accessing or using the website www.boldlyhato.com (the “Site”), making purchases, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Site (“Users”).

BoldlyHato reserves the right to modify or update these Terms and Conditions at any time without prior notice. You are advised to review these Terms regularly to stay informed of any changes. Your continued use of the Site following any changes to the Terms signifies your acceptance of the new Terms.

2. User Responsibilities

By using this website, you agree to comply with all applicable laws, regulations, and rules. You agree not to:

  • Use the Site in any unlawful, fraudulent, or malicious way.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Violate any intellectual property rights or the rights of others.
  • Use any automated systems or processes (such as robots, spiders, or data mining tools) to access or interact with the Site.
  • Distribute viruses, malware, or other harmful computer code.

3. Product Information and Availability

BoldlyHato strives to ensure that the products listed on the Site are described as accurately as possible. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, availability, or any other content on the Site.

All products are subject to availability, and we reserve the right to discontinue or modify products without notice. In the case that a product is out of stock or unavailable, we will notify you and offer you alternatives or issue a full refund.

4. Pricing and Payments

All prices listed on the Site are in United States Dollars (USD) unless otherwise stated. Prices are subject to change without notice, but any changes will not affect orders that have already been confirmed.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other forms of payment provided on the Site. By placing an order, you authorize us to charge your selected payment method for the total amount of your order, including taxes, shipping, and handling fees (if applicable).

5. Orders and Shipping

After placing an order, you will receive an email confirming the details of your order. This email serves as acknowledgment that we have received your order, but does not constitute acceptance of your order. Your order will only be accepted when your payment has been processed, and the goods are shipped.

BoldlyHato offers shipping services to U.S. locations. Shipping fees will be calculated at checkout based on the size, weight, and destination of your order. Shipping times vary depending on the carrier and location. We are not responsible for delays or errors caused by the shipping carrier.

If you are ordering from outside the U.S., customs duties and taxes may apply, and you are responsible for these fees. BoldlyHato does not cover the cost of international duties or taxes.

6. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not satisfied, we offer a return policy for certain products, as detailed in our Sales Policy. Returns must be initiated within 14 days of receipt, and the item must be in its original condition.

Please note that some products, including live plants, may not be eligible for returns if damaged due to improper care. For more details, please consult our Sales Policy or contact customer service.

Refunds will be issued to the original method of payment, excluding shipping fees. The shipping cost for returning items is the responsibility of the customer unless the return is due to an error by BoldlyHato.

7. Privacy and Security

BoldlyHato values your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of information in accordance with our Privacy Policy.

We implement reasonable security measures to protect your personal and financial data. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures. Your use of the Site is at your own risk.

8. Intellectual Property

All content, materials, and intellectual property on the Site, including logos, text, images, graphics, video, software, and other materials, are owned by BoldlyHato or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, modify, distribute, or display any part of the Site or its content without our prior written consent, except as permitted under applicable copyright laws.

9. Limitation of Liability

To the fullest extent permitted by law, BoldlyHato will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or personal injury, arising from the use or inability to use the Site or products purchased from the Site.

In no event will BoldlyHato’s liability exceed the total amount you paid for the product(s) that gave rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless BoldlyHato, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including attorney’s fees) arising from your use of the Site, your violation of these Terms and Conditions, or your infringement of any third-party rights.

11. Termination

We may suspend or terminate your access to the Site at any time, with or without cause, and with or without notice. Reasons for suspension or termination include, but are not limited to, violations of these Terms and Conditions or illegal or harmful activities.

Upon termination, your right to use the Site will immediately cease, and you agree to stop accessing or using the Site.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. You agree that any legal action or proceeding between you and BoldlyHato shall be brought exclusively in the courts located in Burlington, North Carolina.

13. Dispute Resolution

In the event of a dispute, you agree to attempt to resolve the matter informally by contacting us at info@boldlyhato.com. If the dispute cannot be resolved informally, it will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, or if you need to contact us for any reason, please use the following contact details: